General terms and conditions 

The price of our mountain guide’s service will be communicated during our exchange to build our project. As an indication, the price for one day commitment with a guide start at  430 €.

Payment of the deposit is made upon booking and corresponds to 30 % of the total amount of the service.

Full payment must be done 3 days before the activity.

Once the date is set, the project becomes a moral commitment between the guide and the participants. A part of service’s amount will be due in the event of cancellation from your part if it is not justified by a medical imperative or force majeure, according to following conditions :

  • 30 % in case of cancellation between 10 and 20 days before the fixed date (this amount corresponds to the deposit)
  • 50 % of service’s amount in case of cancellation between 3 to 9 days before the fixed date (residual amount will be charged)
  • 100 % of service’s amount in the event of cancellation less than 3 days before the fixed date (considering the high probability that the guide will not find any engagement during this period)

COVID 19

Due to the exceptional situation linked to the pandemic, the days reserved with the Bureau des guides will be reimbursed at 100% in the event of it being impossible for you to reach the Belleville valley, provided that you notify at least 3 days before the day of your reservation.

In case of non-payment by the customer, the additional fee is 30 % in the case of a settlement between 1 and 3 weeks after the service and 100 % in the case of a settlement more than 3 weeks after the service.

Dependent on weather and snow conditions, the initial project may not be possible. In this case, we offer you another option that is as close as possible to your expectations. We may have to stop the excursion if your physical or technical level requires it or if the conditions impose it in order to guarantee the safety of all participants. In this case, the outing’s price will be maintained or adapted according to the usages and habits of mountain guide.

If our office cancels the excursion with very short notice because the conditions are too bad or dangerous, the customer will be fully reimbursed.

Our prices do not include ski pass or the possible equipment’s rental. As well they do not include meal, accommodation and travel costs. The guide’s costs during the trip are to be shared between participants.

Our prices include the loan of security equipment only : DVA (Avalanche transceiver), shovel and probe.

Traveling offers

Travels offered on the website are not proposed by the guide office but by mountain guides as an individual. All these trips are sold in all-inclusive by APRIAM approved travel agencies (Les Matins du Monde, SERAC, Vannoise Voyages…) working in collaboration with the guides.

Insurances

We strongly advise you to be covered by “Individual accident, Repatriation and Research fees” insurance. There are different providers of daily insurance on the internet if you do not have an annual insurance, including this one : https://www.assurance-multi-sports.com/

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